For non-emergency claims please contact your broker to discuss the process. You will need to complete a claim form and provide the relevant supporting documents such as receipts, medical reports or police reports which are outlined in the claim form.

In an emergency call

+61 2 9312 5168

The claim forms can be found here in the Forms & Downloads section.
Send your completed claim form along with the supporting documents to or to your broker to lodge on your behalf.